ACW reserves the right to amend our T&Cs at any time.
All prices are stated in Singapore Dollars (SGD) and are non-inclusive of mailing charges.
All prices are strictly non-negotiable.
All paid orders are strictly non-cancellable.
All sale orders are strictly non-exchangeable and non-refundable.
All e-vouchers & member discounts are not valid for all sale/special offer items.
All prices are subject to taxes, unless otherwise stated.
Combining of e-vouchers and/or member discounts are strictly not allowed. Once store credits are utilised & if orders are cancelled/not paid up for within stipulated time frame, store credits will be deemed as used.
Long Weekend Special Promotion, Exclusive Promotion & Bundle Deal Purchases can only be returned for size exchanges. No returns for store credits are allowed unless the item received is defective and there is no replacement.
Gift Vouchers are only allowed to be utilised once. Any excess/unused amounts will be forfeited & cannot be refunded in cash.
After orders are confirmed, cancellation/partial cancellation of orders is strictly not allowed. Please refrain from deadbuying with Anticlockwise.
Request for refunds will not be entertained after payment has been made.
**Orders that are not collected from showroom within 6 months will be discarded. If there is no response from the customer regarding an outstanding order despite the efforts to contact he/she after 6 months, the order will be deemed to be closed.
**Please verify that all details provided in your order are accurate before making payment. Postage fees apply for remailing if parcel is returned due to incorrect/insufficient address provided. Kindly take note that if there is no response or if top-up is not received within 30 days, parcel will be disposed.
Colour of your item may differ due to different computer resolutions.
You should also allow for up to 1" difference for all apparels as every piece is manufactured individually and differently.
Printed Pieces tend to vary due to different placements on fabric.
Colourblock Pieces should not be soaked to prevent colour runs. Coloured pieces should also be washed separately from your white apparels (if any) to prevent colour transfer. In event of any colour running due to mishandling on customer's end, we will not be providing any returns/exchanges/refunds for the item
Therefore, Anticlockwise will reject all returns & exchanges for the above mentioned.
WAITING TIME FOR BACKORDERS
Please do not place your order if you are not comfortable with the waiting time. When your order consists of instock and backorder items, please opt for split shipment if you prefer to receive your instock items first. In situations where there are unfortunate delays, refunds are strictly not allowed. However, we will definitely do our best to rush out your items.
RESALE OF ANTICLOCKWISE PRODUCTS
Users should agree that all content & datas displayed on www.anticlockwise.sg belong solely to Anticlockwise. We do not allow any reselling of Anticlockwise products. Permission has to be granted before any reselling can take place.
Contents may be used without prior permission ONLY for personal & non-commercial purposes. However, all users should credit the content to either Anticlockwise or www.anticlockwise.sg. In addition, all changes & editings to our web content is strictly prohibited.
Anticlockwise reserves the right to amend our T&Cs without prior notice.